Terms of Service

1. Acceptance of Terms

By accessing or using the Sharpen Vegas website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services

Sharpen Vegas provides mobile knife sharpening and related services in the Las Vegas metropolitan area. Appointment availability, pricing, and service areas are subject to change without notice.

3. Appointments

Appointments are confirmed once you receive a confirmation. We reserve the right to reschedule or cancel appointments due to weather, vehicle issues, or other unforeseen circumstances. Emergency service fees are non-refundable once the appointment is confirmed.

4. Payments

Payment is due at the time of service unless prepaid online. Online payments are processed securely through our payment provider. Refunds for prepaid services are handled on a case-by-case basis.

5. SMS Text Messaging Program

Program Name: Sharpen Vegas SMS Notification Program.

Program Description: By opting in to the Sharpen Vegas text messaging program, you consent to receive SMS messages from Sharpen Vegas regarding your appointment confirmations, reminders, scheduling updates, and service-related notifications. You will only receive messages related to your appointments and services.

Message Frequency: Message frequency varies depending on your appointment activity. Typically, you will receive 1–4 messages per appointment (confirmation, reminder, and follow-up). You may receive additional messages if you initiate a conversation with our team.

Message and Data Rates May Apply: Standard message and data rates may apply to each SMS message sent or received, as determined by your mobile carrier and messaging plan.

HELP and STOP Instructions: You may reply HELP to any message for assistance, or reply STOP to any message to opt out and cancel the program at any time. After opting out, you may receive one final confirmation message. To re-enroll, simply book a new appointment and opt in again.

Customer Support: For support or questions about the SMS program, contact us at sharpenvegas@gmail.com or (702) 555-0199.

Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.

Privacy: For information on how we handle your SMS opt-in data and personal information, please review our Privacy Policy.

6. Liability

Sharpen Vegas is not liable for damage to knives that are already chipped, cracked, or otherwise compromised prior to service. We will inform you of any visible issues before sharpening. Our total liability is limited to the cost of the service performed.

7. Changes to Terms

We may update these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.

8. Contact

Questions about these Terms? Contact us at sharpenvegas@gmail.com.